Alan Thurner

Cutting Bureaucratic Red Tape with a Flexible and Managed SOA

To make doing business easier in Denmark, the Danish Commerce and Companies Agency (DCCA) needed to streamline their business registration processes, ease reporting procedures and improve service levels. At the same time, DCCA needed to meet annual budge... Read >

EchoStar Tunes In to Satisfied Customers Using webMethods ESB

With 24 separate back-end systems handling an immense variety of services, it was impossible for EchoStar, based in Colorado, to share information between the separate applications. With over 6,000 customer service center agents for its over six million c... Read >

Bossini Advances its Supply Chain Strategy with the webMethods ESB

To keep ahead in a fast-moving industry, leading Asia-Pacific fashion retailer Bossini needed to have better visibility into its business and operational processes through the synchronization of real-time data across multiple orders, shipments and stock-k... Read >

Business Process Management Speeds Processing of 7,500 Pieces of Mail

The UNIQA Group insurance companies receive thousands of paper documents by mail every day. Sorting and forwarding these documents for action was taking too much time and effort, which is why UNIQA sought an automated Business Process Management solution.... Read >

COLT Telecom Improves Customer Experience with the webMethods ESB

COLT, one of the leading European providers of business communications, had deployed the same systems in several countries and all of them were operating independently. As a result, there were over 10 instances of each application â€" and each one contain... Read >

Ensuring SOA Success with Effective, Automated Control throughout the Lifecycle

Technology should always be an enabler, not an inhibitor, of achieving business goals. The inability of inflexible, tightly coupled legacy systems to respond quickly and effectively to business needs is a key reason companies have invested in flexible, lo... Read >

College Makes Smart Moving Using SOA to Launch Self-Service Student Portal

Online enrollment at Florida State College at Jacksonville (FSCJ) is doubling each year. That puts pressure on the college's enrollment system and advisory services. Additionally, the college's student profile is changing. Today's students are technologic... Read >

The First Business Service Repository: What Does it Mean to You?

Today, SOA and BPM programs are often pursued independently inside organizations. This creates a natural disconnect between process improvement and SOA initiatives. It is inherently difficult to plan and build the portfolio of software services needed to ... Read >

Getting Started with Business Process Management

The set of ideas, tools, and techniques that deal with business processes, known in short as Business Process Management (BPM), has been around for a couple of decades. Even though forward-thinking professionals in business and IT recognize the importance... Read >

A Great Variety of Customers Can Benefit from Revenue Management Software

Many technology companies have unique needs that impact revenue recognition, which in turn impacts profitability, internal visibility and compliance. The revenue cycle can be further complicated by issues such as convoluted revenue recognition rules, comp... Read >

How to Deliver ESB (Extraordinarily Significant Benefits) to Your Business

In today's networked, plugged-in and IT-intensive businesses, leaders responsible for enterprise systems have their hands full when it comes to integration. They have to deal with all kinds of IT assets: legacy systems, trading partner systems, custom app... Read >

Fonterra knows ‘Who’s Got Milk’ Across Its Global Supply Chain

"Where's my order?" It's a simple question. But at Fonterra, the world's largest dairy ingredient exporter, there was no easy answer. That's because Fonterra moves in excess of 2.6 million tons of dairy ingredients to more than 140 countries through a com... Read >

All Roads Lead to the ESB

In ancient Rome, all roads were said to converge at a single spot. Almost 2,000 years later, a striking parallel exists in enterprise technology. Archeological evidence suggests that at the epicenter of ancient Rome stood a beautiful gilded monument call... Read >